Content／学習内容

• Introduction

  Following the introduction of the lecturers, we will overview the 30 lessons. Then, we will start our course with a session, ‘what is conflict’.

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  • Introduction Lecture 1:Part1

    Part 1 Introduces our lecturers.

  • Introduction Lecture 1:Part2

    Part 2 overviews all lessons and the key learning points.

  • Introduction Lecture 1:Part3

    With examples of our negotiation in our daily life, we will understand that we negotiate very often. We will also visit some definitions of negotiation and understand the basic characteristics of negotiation.

  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Distributive Bargaining

  With a sample episode, we will get to know what Distributive Bargaining is, and understand the key concepts of it.

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  • Bargaining & Distributive Negotiation Lecture 2:Part1

    With a sample episode, we will get to know what distributive bargaining is and understand the key concepts of it.

  • Bargaining & Distributive Negotiation Lecture 2:Part2

    With a sample episode, we will learn what ZOPA, BATNA, and concessions mean, and discuss that we can use the knowledge of them in an actual negotiation.

  • None

    None

  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Integrative Negotiation

  After reviewing distributive bargaining briefly, we will discuss if negotiation is competitive or cooperative and explore key negotiation strategies. Then, we will learn the basic aspects of integrative negotiation in comparison with distributive bargaining.

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  • Integrative Negotiation 2 Lecure Lecture 3:Part1

    After reviewing distributive bargaining, we will discuss if negotiation is competitive or cooperative by visiting the theory of co-operation.

  • Integrative Negotiation 2 Lecure Lecture 3:Part2

    By introducing the Thomas-Kilmann Conflict Model, we will learn there are different strategies towards negotiation, apart from competition.

  • Integrative Negotiation 2 Lecure Lecture 3:Part3

    We will understand the basic aspects of integrative negotiation by comparing it with distributive bargaining.

  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Causes to Conflict

  This lesson introduces different disciplinary approaches to the causes of conflict to help understand what might be driving conflict and how you might start to approach intervening in conflict.

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  • Causes to Conflict Letcture 4:Par1

    Part 1 introduces different disciplinary approaches to the causes of conflict, primarily biological theories.

  • Causes to Conflict Letcture 4:Par2

    Part 2 introduces different disciplinary approaches to the causes of conflict, primarily sociological theories.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Affects of Conflict

  This lesson helps with understanding the physiological impacts of conflict and discusses the cyclical nature of conflict and how you might interrupt and influence the effects of conflict.

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  • Affects of Conflict Lecture 5:Part1

    Part1 explores the physiological impacts of conflict.

  • Overview the causes of conflict from psychology Lecture 5:Part2

    Part2 discusses the the cyclical nature of conflict and how you might interrupt and influence the affects of conflict

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• You and Conflict

  This lesson focuses on you. What makes you, you. We will discuss how what makes you influences your approaches in and with conflict. This lesson also explores the difference between responding versus reacting in conflict.

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  • You and Conflict Lecture 6:Part1

    Part 1 will discuss that who you are is informed by all of your experiences, your culture and your memories, and it creates how you feel, perceive and act in conflict.

  • You and Conflict Lecture 6:Part2

    Part 2 will focus on what is hidden underneath you and discuss the difference between responding and reacting to conflict.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Culture, Conflict & Negotiation

  This lesson overviews what culture is and how it becomes a resource for connection and conflict. Then, we discuss how culture can influence our perceptions and interactions with conflict and explore several cultural models that could help with cultural negotiation.

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  • Culture, Conflict & Negotiation Lecture 7: Part 1

    Part 1 overviews what culture is and how it becomes a resource for connection and conflict. We also discuss how culture can influence our perceptions and interactions with conflict.

  • Culture, Conflict & Negotiation Lecture 7: Part 2

    Part 2 explores several cultural models that could help with cultural negotiation.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Cognitions & Biases

  In this lesson, we first understand how our perceptions are influenced and then recognise several typical biases in negotiation.

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  • Cognitions & Biases Lecture 8:Part 1

    In Part 1, we understand how our perceptions are influenced and then recognise several typical biases in negotiation.

  • Cognitions & Biases Lecture 8:Part 2

    In Part 2, we recognise several typical biases in negotiation.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Emotional Intelligence

  This lesson introduces emotional intelligence and discusses why it is important in negotiation. We also explore some models of emotional intelligence and apply it to negotiation situations.

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  • Emotional Intelligence Lecture 9:Part 1

    Part1 introduces emotional intelligence and discusses why it is important in negotiation.

  • Overview of different types of intelligence Lecture 9:Part 2

    Part 2 explores some models of emotional intelligence and applies it to negotiation situations.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Integrative Negotiation 2

  After revisiting the comparison of distributive bargaining and integrative negotiation, we will start exploring integrative negotiation by following the key steps.

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  • Integrative Negotiation 2 Lecture 10:Part 1

    By introducing a sample episode of integrative negotiation, we will discuss how we identify and define the problem.

  • Integrative Negotiation 2 Lecture 10:Part 2

    After introducing position, interests, and needs, we will understand what interests are and what types of interests emerge in conflict.

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  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Integrative Negotiation 3

  Following Integrative Negotiation 2, we will move to the step of option generation and that of option evaluation.

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  • Integrative Negotiation 3 Lecture 11:Part 1

    In this part, four main categories of option generation will be introduced, namely position accommodation, position achievement, interest achievement, and interest substitution and understand them using a sample episode.

  • Integrative Negotiation 3 Lecture 11:Part 2

    In this part, our main categories of option generation will be introduced, namely position accommodation, position achievement, interest achievement, and interest substitution

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  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Communication

  This lesson helps with understanding what communication is and why reflecting on it is important. The lesson also explores what can go wrong with communication and discusses some assertive techniques.

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  • Communication Lecture 12:Part 1

    Part 1 discusses what communication is and why reflecting on it is important.

  • Communication Lecture 12:Part 2

    Part 2 explores what can go wrong with communication and discusses communication tips and some assertive techniques.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Listening

  This lesson aims to understand what listening is and why it is important. Also, the lesson helps understanding the skills of listening deeply and the effects it can have. Furthermore, the lesson discusses why negotiation must employ active listening.

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  • Listening Lecture 13:Part 1

    Part 1 introduces three types of listening and discusses why it is important.

  • Listening Lecture 13:Part 2

    Part 2 helps understanding the skills of listening deeply and the effects it can have. Furthermore, Part 2 discusses why negotiation must employ active listening.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Integrative Negotiation 4

  By introducing the difference between substantive outcomes and relational outcomes, this lesson explores the different negotiation strategies to prioritise or sacrifice these outcomes, followed by the preparation phase.

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  • Integrative Negotiation 4 Lecture 14:Part 1

    By introducing the difference between sustantive outcomes and relational outcomes, Part 1 explores the different negotiation strategies to prioritise or sacrifice these outcomes.

  • Integrative Negotiation 4 Lecture 14:Part 2

    Part 2 explores what to do before entering negotiation by focusing not on the other negotiator but on yourself.

  • Integrative Negotiation 4 Lecture 14:Part 3

    Following Part 2, we now explore the preparation in consideration of the others around the negotiation.

  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Integrative Negotiation 5

  In this lesson, we first visit the final step of the preparation phase and then move on to the rest of the negotiation phases.

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  • Integrative Negotiation 5 Lecture 15:Part 1

    As the final step of the preparation phase, we will discuss how to present the issues to the other negotiator effectively.

  • Integrative Negotiation 5 Lecture 15:Part 2

    Part 2 explores information gathering and using it and how to use the information for bidding or options generation.

  • Integrative Negotiation 5 Lecture 15:Part 3

    Part 3 explores the final phases of negotiation. We will discuss how to close the deal for better implementation of the agreement.

  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Relationships

  This lesson focuses on relationships as one of the negotiation phases. After reviewing fundamental relationship forms, we will discuss trust, reputations and justice as key dimensions of managing negotiations.

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  • Relationship Lecture 16:Part 1

    Part 1 explores four fundamental relationship forms: market pricing, equality matching, authority ranking, and communal sharing.

  • Relationship Lecture 16:Part 2

    As key dimensions of relationship management, we will explore the role of trust in negotiation.

  • Relationship Lecture 16:Part 3

    As key dimensions of relationship management, we will explore the roles of reputations and justice in negotiation.

  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Buildiing Stronger Business Relationships

  Following the previous lesson, this lesson further explores why relationships matter in negotiation by considering the different types of relationships we have in business. The lesson also introduces a map of our network of professional relationships. Furthermore, we identify ways we can make, maintain and mend positive professional relationships and explore ways to maintain positive relationships and achieve desired outcomes.

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  • Buildiing Stronger Business Relationships Lecture 17:Part 1

    Part 1 discusses why relationships matter in business and what the key traits for strong business relationships in negotiation are.

  • Buildiing Stronger Business Relationships Lecture 17:Part 2

    Part 2 focuses on relationship assessment and introduces relational asset mapping to make, maintain and mend relationships.

  • Buildiing Stronger Business Relationships Lecture 17:Part 3

    Part 3 introduces the relationship-solution matrix and presents three scenarios for you to explore your own relationship management.

  Lecturers

  ／講師

  • Terence Bevington

    Director, The Restorative Lab and Conexus Conflict Consultancy

• Power and Influence

  The first half of Lesson 18 will explore the different kinds of power that can be observed in negotiation. The second half will discuss the influence through message construction.

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  • Power and Influence Lecture 18:Part 1

    Part 1 introduces the major sources of power, including informational, position-based, relationship-based, personality and individual differences, and contextual power, and discusses how we should/should not use it in negotiation.

  • Power and Influence Lecture 18:Part 2

    Part 2 introduces message construction and discusses how we can influence the other negotiator through messages.

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  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Ethics / Attitudes, Behaviours, & Skills of Negotiators

  The first half of Lesson 19 will focus on negotiation ethics. . The second half of Lesson 19 will explore attitudes, behaviours, and skills of negotiators.

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  • Ethics / Skills, Characteristic,.
    Attitudes & Behaviours of Negotiators Lecture 19:Part 1

    We will discuss what are ethical and unethical behaviours in negotiation and explore how to deal with the other negotiator’s unethical behaviours

  • Ethics / Skills, Characteristic,.
    Attitudes & Behaviours of Negotiators Lecture 19:Part 2

    We will discuss the importance of thinking about who you want to be and how you can develop as an effective negotiator.

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  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Blocks, Deadlocks, and Impasses

  This lesson aims to understand what complexities real negotiations can entail, and explore the types of blocks, deadlocks, and impasses that can emerge in negotiations. This lesson also introduces some skills that can assist removing blocks or bridge impasses.

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  • Blocks, Deadlocks, and Impasses Lecture 20:Part 1

    Part 1 introduces five problem areas in negotiation, and analyse ‘you,’ ‘them’ and ‘the communication’.

  • Blocks, Deadlocks, and Impasses Lecture 20:Part 2

    Following Part 1, Part 2 analyses the space itself and outside of the negotaition, and then discuss possible reasons and ways forward.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Alternative processes
  (what when negotiation fails)

  This lesson introduces some of the alternative conflict resolution processes available for dealing with conflict and discusses the benefits for a ‘conflict literacy’ in conflict processes. This session also gives an introduction to the following lessons on mediation and restorative approaches.

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  • Alternative processes
    (what when negotiation fails) Lecture 21:Part 1

    By starting with the escalation and de-escalation phases of conflict, Part 1 introduces the alternative processes, and explains arbitration.

  • Alternative processes
    (what when negotiation fails) Lecture 21:Part 2

    Following Part 1, Part 2 introduces mediation, and restorative approaches, and conflict literacy.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Understanding Mediation

  This session delves into the intricacies of mediation as a distinct and valuable form of conflict resolution, particularly within complex systems.

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  • Understanding Mediation Lecture 22:Part 1

    The session begins by clearly understanding conflict, moving beyond simple disagreements to recognise the underlying dynamics and complexities.

  • Understanding Mediation Lecture 22:Part 2

    The session emphasises the distinctive characteristics of mediation by understanding the benefits and risks of mediation, the roles of the mediaotor, and the process of mediation.

  • Understanding Mediation Lecture 22:Part 3

    Following Part 2, this session explores the process of mediation, including its closure.

  Lecturers

  ／講師

  • Dr Luke Roberts

    CEO and Conflict Dynamics Expert, Resoluve Consultants Limited

• An Introduction to Restorative Practice

  This lesson introduces what restorative practice, including the origins and evoluion, then explores the philosophical and theoretical underpinnings of it. The lesson also help the students identify how restorative practice can be applied in the world of negotiation and understand the values, skills and processes.

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  • Restorative Practice: the Foundations Lecture 23:Part 1

    Part 1 introduces what restorative practice, including the origins and evoluion.

  • An Introduction to Restorative Practice Lecture 23:Part 2

    Part 2 explores the philosophical and theoretical underpinnings of restoratice practice in comparison with traditional mindset.

  • An Introduction to Restorative Practice Lecture 23:Part 3

    Part 3 helps understanding of the values, skills and processes involved in working restoratively.

  Lecturers

  ／講師

  • Terence Bevington

    Director, The Restorative Lab and Conexus Conflict Consultancy

• The Applications of Restorative Practice

  After recapping the basics of restorative practice, the lesson explores the diversity of applications of restorative practice. The lesson also demonstrates restorative practice in action and helps the students identify the usefulness of restorative practice in negotiation and identify the qualities of a restorative mindset.

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  • The Applications of Restorative Practice Lecture 24:Part 1

    Part 1 recaps the basics of restorative practice, and starts exploring the diversity of applications of restorative practice.

  • The Applications of Restorative Practice Lecture 24:Part 2

    Following Part 1, Part 2 continues to explore the diversity of applications of restorative practice, and demonstrates restorative practice in action to help the students identify the usefulness of restorative practice in negotiation and the qualities of a restorative mindset.

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  Lecturers

  ／講師

  • Terence Bevington

    Director, The Restorative Lab and Conexus Conflict Consultancy

• Emotions, Feelings, Affect and Shame

  This lesson helps understanding emotional dynamics and affect theory and the application of emotional intelligence in business and negotiation. The lesson also intends to develop sensitivity to social and cultural contexts. Furthermore, the lesson explains Nonviolent Communication (NVC) and cultivates affective communication skills.

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  • Emotions, Feelings, Affect and Shame Lecture 25:Part 1

    Part 1 introduces emotional dynamics and affect theory.

  • Emotions, Feelings, Affect and Shame Lecture 25:Part 2

    Part 2 discusses the application of emotional intelligence in business and negotiation and helps the development of sensitivity to social and cultural contextsby by introducing Nonviolent Communication (NVC) and affective communication skills.

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  Lecturers

  ／講師

  • Terence Bevington

    Director, The Restorative Lab and Conexus Conflict Consultancy

• Negotiating in Complex Systems

  This lecture explores the intricacies of negotiation within complex systems, moving beyond traditional linear models. It emphasised that understanding the system’s nature is crucial for effective negotiation.

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  • Negotiating in Complex Systems Lecture 26:Part 1

    The lecture begins by differentiating between various system types, highlighting the shift from simple and complicated systems to the focus on complex adaptive systems.

  • Negotiating in Complex Systems Lecture 26:Part 2

    After introducing social features of the systems, the lecture discuss how emergence occur in negotiation and what the positionality of the negotiator is.

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  Lecturers

  ／講師

  • Dr Luke Roberts

    CEO and Conflict Dynamics Expert, Resoluve Consultants Limited

• Visualising System Maps in Negotiation

  This session focuses on practical techniques for visualising complex systems to enhance negotiation effectiveness. It emphasises using visual tools to understand system dynamics and improve strategic decision-making.

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  • Visualising Systems Map in NegotiationLecture 27:Part 1

    After exploring how data can be used to develop system maps, the lecture focuses on visualising interactions, which is crucial for understanding system behaviour.

  • Visualising Systems Map in NegotiationLecture 27:Part 2

    Part 2 examins the role of agents within the system, focusing on network shapes and how network structures influence information flow and power dynamics.

  • Visualising Systems Map in NegotiationLecture 27:Part 3

    Part 3 explores the critical question of system boundaries and introduces practical toors for visualisiing system maps.

  Lecturers

  ／講師

  • Dr Luke Roberts

    CEO and Conflict Dynamics Expert, Resoluve Consultants Limited

• Peace Leadership and Peace Education

  This lesson aims to understand how negotiation fits into the larger fields of peace and conflict studies and explores the holistic mindset development of negotiators. The lecture also discusses key aspects of the development of an effective negotiator.

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  • Peace Leadership and Peace Education Lecture 28:Part 1

    Part 1 proposes peace leadershipand discusses key aspects of the development of an effective negotiator.

  • Peace Leadership and Peace Education Lecture 28:Part 2

    Part 2 helps understanding how negotiation fits into the larger fields of peace and conflict studies and explores the holistic mindset development of negotiators.

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  Lecturers

  ／講師

  • Tim Archer

    Conflict Resolution & Peace Building Advisor

• Review

  This session reviews from Lesson 1 to Lesson 28.

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  • Review Lecture 29:Part 1

    This part will review the lessons that overarch the course, which are essential to becoming an effective negotiator.

  • Review Lecture 29:Part 2

    This part will review the negotiation phrases by using the relevant lessons that help us understand negotiation deeper.

  • Review Lecture 29:Part 3

    This part will review the lessons on alternative processes, including mediation and restorative practice, and discuss negotiation in a broader perspective.

  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

• Closing

  Before closing the course, we will revisit the essential qualities for successful integration negotiation and the top tips by the negotiation experts.

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  • Closing Lecture 30:Part 1

    This part will revisit the qualities that is necessary for a successful integrative, including the negotiator’s attitudes and behaviours.

  • Closing Lecture 30:Part 2

    Part 2 will visit what the experts say to us to be come an effective negotiator.

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  Lecturers

  ／講師

  • Dr Toshiyasu Tsuruhara

    Associate Professor, Educational Development and Learning Support Center, Ritsumeikan Asia Pacific University

Staff／スタッフ

• 
  Dr Toshiyasu Tsuruhara

  Ritsumeikan Asia Pacific University Educational Development and Learning Support Center

  Associate Professor
• 
  Tim Archer

  Conflict Resolution & Peace Building Advisor
• 
  Terence Bevington

  The Restorative Lab and Conexus Conflict Consultancy

  Director
• 
  Dr Luke Roberts

  Resoluve Consultants Limited

  CEO and Conflict Dynamics Expert

Competency／コンピテンシー

Contact／お問合せ先

Ritsumeikan Asia Pacific University
0977-78-1183
apu2020@apu.ac.jp

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